jili8 Privacy Policy

When you create a jili8 account, we collectcertain personal details that are necessary to verify your identity and keep your account secure. This includes your full name, date of birth, email address, mobile number, and a government-issued ID as required under Philippine regulations. We also collect your deposit and withdrawal records, betting history, and device or browser information each time you access the platform. When you contact our support team, any messages, screenshots, or attachments you send us may also be retained as part of your account record. All of this information is collected solely for the purpose of operating a safe, legal, and enjoyable gaming environment for Filipino players aged 21 and above.

• Account data: Full name, date of birth, email, mobile number, government-issued ID.
• Financial data: Deposit and withdrawal amounts, preferred payment method, transaction timestamps.
• Usage data: Games played, bets placed, session duration, device type, browser, and IP address.
• Support data: Any information you voluntarily share when contacting our team.

The information collected by jili8 is used strictly to deliver and improve our services to players in the Philippines. We use your account data to verify your identity, process deposits and withdrawals in Philippine pesos, and ensure only eligible adults can access the platform. Your usage and betting history helps us personalise your experience, surface relevant games, and apply responsible gaming limits when necessary. Financial records are retained to comply with anti-money laundering obligations under applicable Philippine law. We may use your email or mobile number to send you account-related notifications such as password changes, deposit confirmations, or important platform updates — we do not send unsolicited promotional messages without your consent.

We never sell, rent, or trade your personal information to external marketing companies. Data may be shared with our payment processors, identity verification partners, or regulatory authorities only when strictly required to operate the platform legally and securely. Any third party that receives your data is bound by confidentiality obligations at least as strict as our own. If you have questions about how a specific piece of your data is being used, you are welcome to reach out through our FAQ page.

jili8 uses industry-standard SSL encryption and secure server infrastructure to protect your personal data from unauthorised access, alteration, or disclosure. Access to your account data internally is restricted to staff who need it to perform their specific roles, and all personnel are trained on data privacy best practices. We do not store full payment card numbers on our servers — financial transactions are processed through certified, PCI-compliant payment gateways. Your data is retained for as long as your account is active, and for a legally required period after closure to meet our regulatory obligations under Philippine law. If you request account closure, we will confirm what data is deleted and what must be retained for compliance purposes.

Despite every precaution, no online platform can guarantee absolute security, and you also play a role by keeping your login credentials private. If you suspect any unauthorised access to your jili8 account, please change your password immediately and contact our support team. We take all reported security concerns seriously and will investigate promptly. Players are also encouraged to use strong, unique passwords and to avoid logging in over unsecured public Wi-Fi networks.

As a registered jili8 player in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete data that is no longer necessary to retain. You may also withdraw consent for any optional data processing at any time without affecting your ability to use the core platform. If you believe your data has been handled incorrectly, you have the right to lodge a complaint with the relevant Philippine data privacy authority. To exercise any of these rights, simply reach out to our support team and we will respond within a reasonable timeframe. We are committed to handling all data-related requests fairly, transparently, and without unnecessary delay.

This Privacy Policy may be updated from time to time to reflect changes in our services, technology, or applicable Philippine regulations. When significant changes are made, we will notify registered players via email or an on-site notice before the changes take effect. The date at the top of this page always reflects the most recent revision. Continued use of the jili8 platform after any update constitutes your acceptance of the revised policy. We recommend bookmarking this page and reviewing it periodically so you are always informed about how your data is handled.

For questions about this Privacy Policy, visit our FAQ or review our Terms and Conditions and Responsible Gaming pages.